Technical Writer

Remote

Full Time

Mid Level

Ibis Public Sector is seeking a Technical Writer to support the Joint Cyber Defense Collaborative (JCDC) Operations Team by documenting, standardizing, and maintaining critical operational processes and procedures. This role ensures consistency, clarity, and accuracy across all documentation to improve efficiency, coordination, and alignment across cyber defense and incident response activities.

Ibis Public Sector works with U.S. federal government agencies on some of the most advanced projects in the world today. Our work has real-world impacts, including supporting our service members with their missions, workforce improvements, and improving the citizen experience with government services. Join our team and practice state-of-the-art DevSecOps development on projects that MATTER. Learn the latest technologies and processes and apply them with military-grade cybersecurity.

What You’ll Do

Identify, analyze, and document existing processes used by cyber incident analysts to ensure institutional knowledge is captured, organized, and accessible.
Develop, standardize, and maintain procedures, templates, and documentation that align with established best practices and organizational requirements.
Collaborate with analysts and leadership to create and refine new processes as operational needs evolve.
Establish and monitor the integration of new processes and Standard Operating Procedures (SOPs) into ongoing workflows and existing operations.
Ensure all documentation meets quality, clarity, and compliance standards.
Work closely with subject matter experts (SMEs) to translate complex technical or operational information into clear, actionable guidance for both technical and non-technical audiences.

Who You Are

Active DHS Top Secret Clearance required.
Ability to be physically present for sensitive meetings in the National Capital Region (NCR).
Proven experience as a Technical Writer, preferably within cybersecurity, IT, or other technical domains.
Strong skills in process documentation, technical editing, and template development.
Excellent written communication, organization, and attention to detail.
Ability to work collaboratively with cross-functional teams and adapt to evolving mission requirements.
Prior experience working in the Federal, DoD, or national security programs is strongly preferred.

Who We Are
We are trusted digital navigators delivering customer-centric solutions to the US Government, Public Sector, and Educational Institutions. We utilize human-centered design, emerging technology, and data-driven transformation to formulate digital solutions to deliver on our client’s modernization goals and improve mission performance.

We put our people first, above all else. We lead authentically and believe investing in our people is the key to our success. In doing so, we enable purposeful collaboration with our people, stakeholders, and clients, successfully striving for dynamic growth and intentional progress.

Here are some of the benefits that accompany full-time employment at Ibis Public Sector:

We offer flexible time off for vacation and personal time. We believe in treating adults like adults and allowing for open communication between team members and their supervisors to determine proper timing and coverage.
Participation in the firm’s Benefits Program. This Program includes medical, dental, vision, life, group voluntary benefits, individual voluntary benefits, short-term disability, flexible spending accounts and parental leave benefits.
Other miscellaneous benefits like Short-Term and Long-Term Disability at no cost, company-covered Life Insurance, access to group legal services, identify theft protection through LifeKeys services, etc.
After three months of service, you can join the company's 401(k) plan. The company contributes 3% of your salary even if you don't contribute. The company additionally matches your savings dollar for dollar up to 1% of your pay, giving you a total of 5% when you contribute 1%. You must contribute at least 1% to get the additional 1% match from the company.

The anticipated salary range for this position is $85,000-$93,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

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